Managed IT Services for Small Businesses
Quiet, secure systems that stay out of your way.
We proactively monitor, patch, and protect your endpoints, email identity, and network so outages don't run your calendar. Transparent pricing: $99/mo base + $10/seat. No BS.
Redefining Managed IT
Identity-first, standards-driven operations
Traditional Managed IT focuses on break-fix tickets and slow reaction times. We approach IT as a foundation for operational maturity. Our goal is "Quiet IT"—a state where your technology disappears into the background because it has been standardized, secured, and properly managed. We focus on identity-first security and predictable operations so you can focus on your business.
Who It's For
Built for lean teams
Small Businesses
Companies with fewer than 50 employees that need a technical partner—not a vendor. You need stability and predictability.
No Internal IT
Organizations without dedicated internal IT staff that require enterprise reliability without the overhead.
Growing Teams
Businesses that are scaling and need their technical foundation to support growth securely, rather than hold them back.
The Friction We Eliminate
When infrastructure isn't managed to a standard, it generates noise. We solve the core technical problems that drain your attention:
- Unmanaged Identity: Centralized control over who has access to what, stopping breaches before they start.
- Email Deliverability: Ensuring your invoices and communications reach the inbox through strict authentication (SPF/DKIM/DMARC).
- Endpoint Vulnerabilities: Protecting every device with active MDR instead of passive antivirus.
- Infrastructure Instability: Fixing the unreliable Wi-Fi, slow network speeds, and random outages that disrupt the workday.
What's Included in Our IT Support Packages
Complete IT support for small businesses
Whether your team is managing remote workers, navigating changing compliance restrictions, or dealing with steady growth, our Co-IT model keeps your infrastructure quiet and secure.
Proactive Monitoring
Your systems are continuously monitored so we see the smoke before there's a fire.
Automated Patching
Operating systems and applications stay current, reducing vulnerabilities and preventing avoidable failures.
Endpoint Protection (MDR)
Enterprise-grade monitoring and threat detection for every workstation and laptop.
Cloud to Cloud & Workstation Backups
Cloud to Cloud and full workstation and server backups for immediate disaster recovery.
Email Deliverability
Your invoices, proposals, and business communication reach inboxes — not spam folders. Check your email identity score.
Robust Networking
Professional Wi‑Fi and wired infrastructure designed for stability, speed, and predictability.
Helpdesk & User Support
Direct support for your team when they need help. Password resets, software issues, and technical questions handled promptly.
Microsoft 365 Administration
User provisioning, license management, security policies, and ongoing M365 tenant administration.
Account Lifecycle Management
Onboarding new employees with proper access and security. Offboarding departing staff to protect your data.
Asset Inventory & Standards
Track what you have, maintain device standards, and plan for replacements before failures disrupt your business.
Why MDR is Our Default
Standard antivirus waits for a known "bad file" to appear. Managed Detection & Response (MDR) is different. It monitors the behavior of your systems 24/7. If a process starts acting like ransomware, we don't wait for a scan—the system is isolated and the threat is neutralized before it can move.
How It Works
A simple, proven process
Baseline + Stabilize
We assess your current environment, deploy monitoring and security tools, and stabilize any immediate issues.
Secure + Standardize
We implement security policies, standardize configurations, and ensure every device meets baseline requirements.
Maintain Quietly
Ongoing monitoring, patching, and support happen automatically in the background. You focus on your business.
Why Enuclea is Different
Our Philosophy
Most managed service providers project the number of hours they expect basic tasks to take and bill based on that projection. We operate differently. We charge a flat, transparent platform fee for the infrastructure (monitoring, patching, MDR) and bill for hands-on labor only when you actually use it. This CO-IT model aligns our incentives with yours: we both want your network to be quiet and stable.
Every client receives an Operational Maturity Score (OMS). We provide the same strategic assessment Fortune 500 companies use, so you know exactly where your infrastructure stands.
Frequently Asked Questions
Common questions about managed IT services
Managed IT services include proactive monitoring, automated patching, endpoint protection (MDR), backups, helpdesk support, Microsoft 365 administration, email deliverability, network infrastructure, and account lifecycle management (onboarding/offboarding). We handle the technical foundation so your team can focus on their work.
Yes. We provide full Microsoft 365 administration including user provisioning, license management, security policies, email authentication (SPF, DKIM, DMARC), and ongoing tenant management. We also offer a standalone Business Email Startup service for $250 if you're not ready for full managed IT.
Yes. We provide on-site networking and infrastructure work regionally, and offer remote monitoring and management for distributed teams nationwide.
MDR stands for Managed Detection & Response. Unlike traditional antivirus that waits for a known "bad file," MDR monitors the behavior of your systems 24/7. If a process starts acting like ransomware, the system is isolated and the threat is neutralized before it can spread. It's active human monitoring, not just passive software.
Yes. Our Co-IT model is built to be flexible. We provide the platform (monitoring, patching, security) while your internal person handles day-to-day tasks. It's support that adapts to whatever internal resources you have.
Most requests are answered same day during business hours (9 AM - 5 PM ET, Monday-Friday). Critical issues (system down, security incident) receive immediate attention. Our monitoring systems alert us to problems before you even notice them.
We specialize in small businesses with fewer than 50 employees, nonprofits, churches, and professional offices. We're built for lean teams that need enterprise reliability without maintaining a full internal IT department.
Our CO-IT Baseline plan starts at $99/month base + $10 per device. For example, a 5-person office would pay $149/month ($99 base + 5 devices × $10). This includes the platform, monitoring, patching, and endpoint protection (MDR). Most MSPs project the number of hours they expect basic tasks to take and bill based on that projection—often more favorable to them than to you. We bill for hands-on work at a fair $75/hour rate based on actual usage. If a month is quiet, your bill reflects that.
The $99 base covers our time to review your environment, run reports, and keep the platform healthy. The $10 per device includes: 24/7 monitoring, automated patching, Managed Detection & Response (MDR), DNS filtering, and helpdesk support. Hands-on work—whether remote troubleshooting or onsite visits—like Microsoft 365 administration, email deliverability projects, account lifecycle management (onboarding/offboarding), and technical support are billed at a fair $75/hour rate, only when you use them. Most MSPs project the number of hours they expect basic tasks to take and bill based on that projection—often more favorable to them than to you. Backups and advanced security tools are available as add-ons.
Yes. Nonprofits and churches receive grant-assisted pricing at $99 base + $35 per device for our full security stack. This includes everything in the Baseline plan plus Microsoft 365 Premium, advanced threat protection (IronScales email security), and business continuity backup. Hands-on labor is still billed at a fair $75/hour rate only when you use it. We help you maximize your grants while a giant watches your back.
Have more questions? View our complete FAQ
Ready for Quiet IT?
No high-pressure sales. No obligatory "discovery calls." Just schedule an introduction to see if our transparent IT model matches your needs.
