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A Managed IT Stack Built on a Security Baseline

Every client starts secure with a mandatory MDR + patching baseline.
Everything else is modular, measurable, and chosen together with you.

No bundled waste. No hidden tiers. No security theater.

We don't resell tool bundles. We operate the stack directly.

Built for organizations comparing modern MSPsβ€”or rebuilding internal IT with real security enforcement.

πŸ” How the Enuclea Model Works

  • Security baseline is mandatory (MDR, identity protection, patching)
  • Everything else is modular (backup, email security, monitoring depth)
  • Billing is usage-aligned (no bundled tool inflation)
Traditional MSPs: bundled tools → unclear coverage
Enuclea: enforced baseline → visible coverage + modular add-ons

Already have an MSP?

Drop your latest invoice into AIβ€”or send it to usβ€”and compare it against a security-first baseline.

Most businesses discover gaps in:

  • βœ” Backup coverage
  • βœ” Identity protection
  • βœ” Email security

No pressure. Just clarity.

Mandatory Baseline

We do not deploy managed IT without enforcing a security baseline. Everything else is adapted to your environment.

Baseline enforcement ensures visibility and response capability. Security controls and tooling above that baseline are selected jointly based on business risk, regulatory exposure, and operational maturity.

How the Baseline Operates
  • Applies to all managed clients
  • Enforced per endpoint / tenant
  • Existing tools evaluated case-by-case
  • Brand is secondary to capability

Architecture at a Glance

The Foundation (Enforced)

Non-negotiable baseline applied to all endpoints. Ensures 24/7 visibility and active threat response.

The Modules (Optional)

Selected jointly based on business risk, regulatory exposure, and operational maturity.

What This Actually Means

  • You're never under-protected (baseline enforced)
  • You're not overpaying for unused tools
  • You can see exactly what you're getting

Note: β€œIncluded” means enforced as part of baseline operations. β€œOptional” components are billable add-ons.

πŸ” Security Stack

Our security architecture is built around modern, cloud-native tooling tailored to your specific environment. Tools provide capability; controls define how and when that capability is applied. Cloudflare is used to protect managed web assets and externally exposed services; it is not deployed as a general endpoint security tool.

Tool Selection Rationale (Why this exists in the stack)

  • Behavioral EDR (ThreatDown) over signature AV
  • Zero-knowledge password management (1Password) over browser vaults
  • API-native email security (IronScales) over traditional SEG gateways
  • Immutable + image-based backup (Axcient) over basic file backups
  • Lightweight RMM (Atera) over heavy legacy platforms

Core Security (Included)

ThreatDown MDR Enforced Baseline

Managed Detection & Response with behavioral threat detection, automated containment, ransomware rollback, and 24/7 continuous human monitoring by the ThreatDown SOC.

DNS Filtering (ThreatDown) Enforced Baseline

Powered by ThreatDown. Blocks malicious domains, phishing sites, and command-and-control traffic at the network level.

1Password for Teams Enforced Baseline (1 license)

Client-owned 1Password for Teams (1 license included in baseline). Additional seats available as needed.

Conditional Access + MFA Enforcement Enforced Baseline

Identity-driven access control across all Microsoft 365, Google Workspace, and cloud resources.

Automated Patch Management (Atera / ThreatDown) Enforced Baseline

OS and application patching with compliance reporting to ensure no system is left vulnerable.

Web Asset Protection (Cloudflare) Environment Dependent

Applied to websites and externally managed services under Enuclea administration.

Advanced Email Security (Client-Selectable)

IronScales Advanced Email Security Client Selected

AI-powered advanced email security with real-time BEC/impersonation protection, intelligent attachment sandboxing, safe-link rewriting, and automated incident response workflows. One of the strongest defenses against sophisticated phishing and social engineering attacks.

Backup & Recovery (Client-Selectable)

Axcient Unified Backup Client Selected

β€’ Cloud-to-Cloud Backup for Microsoft 365 (Exchange, OneDrive, SharePoint, Teams) with 3x daily automated snapshots
β€’ Workstation Backup for critical local data with granular file-level restore
β€’ Server BCDR (Business Continuity and Disaster Recovery) with instant cloud virtualization and ransomware-proof immutable storage

πŸ’» Endpoint & Infrastructure Management

Monitoring & Visibility

Atera Monitoring & Alerting Enforced Baseline

Real-time uptime monitoring, performance alerts, ticketing, and automated remediation scripts. Foundational for our Co-IT service. In CO-IT engagements, monitoring visibility is shared with internal IT by default.

Domotz Network Monitoring Client Selected

Deep network visibility, device mapping, and proactive alerting for complex switch and firewall environments.

Device & Asset Management

Comprehensive Asset Tracking

Automated hardware/software inventory, lifecycle visibility, configuration baselines, and compliance enforcement.

☁️ Cloud & Productivity Management

Microsoft 365 & Google Workspace Administration

User provisioning, license management, security policies, and mailbox management across Microsoft 365 or Google Workspace.

Collaboration & Data Governance

SharePoint, OneDrive, and Google Drive access control, Teams/Meet configuration and permissions, data retention, and sharing policies.

Device Management Client Selected

Intune MDM/MAM β€” Device compliance, app deployment, and conditional access enforcement for modern zero-trust environments.

πŸ›  Support & Operations

4-Hour Response SLA (Standard Issues)

Predictable timelines with immediate escalation paths for critical outages and business-stopping events.

Impact-Driven Triage

Emergency response is prioritized by business impact, not ticket order.

Full Vendor Management

We deal with ISP, VoIP, SaaS, and hardware vendors β€” handled end-to-end so you don't have to translate "tech speak."

Documentation & Change Management

Secure, structured documentation of your entire environment. Controlled updates, configuration changes, and clear approvals.

Project & Advisory Services

Architecture guidance, migrations, and modernization planning tied to your quarterly or annual goals.

🀝 What Working With Enuclea Looks Like

  • Response Model: Direct routing. No labyrinthine Tier 1 helpdesks.
  • Quarterly Reviews: Regular alignment of your IT spend with actual business needs.
  • Change Control: Strict approval flows for any infrastructure modification.

Structural Model Comparison (Operating Differences)

Product / Service Enuclea (Modular) Traditional Tiered MSP (Low) Traditional Tiered MSP (Mid) Traditional Tiered MSP (High)
Endpoint Protection βœ” MDR (ThreatDown) Basic EDR MDR XDR
DNS Filtering βœ” (ThreatDown/Cloudflare) βœ” βœ” βœ”
Email Security ⭐ βœ” (IronScales) ✘ βœ” βœ”
Password Manager ⭐ βœ” (1Password) ✘ ✘ βœ”
Dark Web Monitoring βœ” Included (via 1Password) ✘ ✘ / Optional βœ”
Patch Management βœ” (Atera) βœ” βœ” βœ”
Remote Monitoring βœ” (Atera) βœ” βœ” βœ”
Firewall Management βœ” (Cloud-Managed) ✘ βœ” βœ”
Cloud Backup (M365) βœ” (Axcient) ✘ βœ” βœ”
Workstation Backup ⭐ βœ” (Axcient) ✘ ✘ βœ”
Security Awareness βœ” (ThreatDown) ✘ βœ” βœ”
Mobile Management βœ” (Intune) ✘ ✘ βœ”
M365 / Workspace (Premium) ⭐ βœ” (Included) ✘ - Separate Line ✘ - Separate Line ✘ - Separate Line
Client Data Ownership ⭐ βœ” (Direct Access) ✘ (Vendor Locked) ✘ (Vendor Locked) ✘ (Vendor Locked)
Support Model Usage-Aligned "Unlimited" "Unlimited" "Unlimited"
Labor Dynamics Pay-for-Usage Shared Pool Shared Pool Premium Pool
Worked Example
Base Price (5 Users) $499.00 (~$1,000.00)* (~$1,000.00)* ~$1,250.00+*
Base Price (20 Users) $1,699.00 ~$2,500.00 ~$3,500.00 ~$5,000.00+
Business Outcomes
Security Coverage Baseline Enforced Basic Standard Advanced
Cost Efficiency High (Modular) Moderate Low Low
Unused Feature Spend Minimal Moderate High Highest
Transition / Onboarding Risk Low & Structured High High High

Ready to compare your current stack?

*Note: Most traditional MSPs enforce a minimum monthly recurring revenue (MRR) of $1,000 to $2,000. Therefore, a 5-user environment would likely be billed at that minimum rate rather than the per-user multiplier shown above.

Disclaimer: The Enuclea worked example assumes all available options are selected with a fully loaded seat cost of $80 (ThreatDown, IronScales, Axcient Cloud to Cloud, Axcient Workstation, Premium Email).
Pricing assumes a supported, modern environment. Where systems fall outside that standard, modernization is agreed upon before services begin.

Frequently Asked Questions

What is MDR?

Managed Detection and Response (MDR) goes beyond traditional antivirus by continuously monitoring endpoints for behavioral anomalies and actively containing threats. It's enforced as a baseline requirement to ensure active defense.

Do I have to switch tools?

We require our core monitoring and MDR tools to establish a responsible security baseline. Existing tools for backups, email security, and identity management are evaluated case-by-case and maintained if they meet our capability standards.

What if I already have backups?

If your current backup solution provides comprehensive cloud-to-cloud and workstation coverage that aligns with business continuity requirements, we will manage your existing platform rather than forcing a migration.

Do I retain administrative access to my systems?

Yes. We believe in transparency by default. Your team retains full administrative credentials and global admin access to your tenant. We do not hold your environment hostage.

How does usage-aligned billing work?

You only pay for the specific licenses, resources, and endpoints you consume. As you scale up or down, your invoice automatically adjusts without the friction of long-term bundled contracts or hidden minimums.

What happens if a tool in the stack underperforms?

Because our architecture is modular, we continuously evaluate the best-in-class tooling. If a vendor degrades in quality, we swap them out at the infrastructure layer seamlessly, without you having to restructure your contract.

The Transition Process

Replacing an MSP shouldn't break your business. Our onboarding process is heavily structured to guarantee zero downtime. We quietly map your environment, deploy the mandatory baseline alongside your existing tools, and execute a controlled cutover only when visibility is 100% verified.

"Dan went above and beyond walking me through my needs, giving me multiple options and spent the time thoroughly explaining everything. Through this experience I truly felt he had my best interest in mind the entire way. This experience was exceptional!"

⭐⭐⭐⭐⭐

β€” Shane S. (Verified Thumbtack Review)

This page is intentionally detailedβ€”we design environments, not bundles.

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